Refund Policy

Requesting a Refund for using a money-back guaranteed policy

Popul8iT offers a money-back guaranteed period on all of its initial consultancy services including:

- Social Media Management - Graphic Design & Branding - E-mail Marketing & Copywriting - Web Design & Development

On this page, you can understand and learn more about its conditions and how to apply them:

Eligibility for a refund

You might be eligible for a full refund if you purchased your consultancy plan within the agreed guarantee period.
The refund policy applies to new customers, not members’ payments or upgrades of existing customers’ quotes (unless the original was within the agreed guarantee period).
You reported changes that were not implemented by Popul8iT and can share emails or communications about it.
Popul8iT still have full access to the work done, and you are willing to hand over all the work that you are not satisfied with to Popul8iT.

NOT Eligibility for a refund

A request came after the agreed guarantee period.
If the customer agreed to changes and confirmed satisfaction by communication or emails and later changed their mind.

Request process for a refund

For us to investigate and action your request, please fill out and submit the below application: